FAQ

We recommend you allow ample time for your journey to the Cliff Park. Enter the Lamington National Park via Binna Burra Road and follow it to the Binna Burra Lodge Precinct. Once you've parked there, a brief, enchanting forest trail will lead you to the start of your adventure.

Upon your arrival at the Binna Burra lodge, you'll find a parking lot with clear signage guiding you to the Happitat starting point. Should that be full, rest assured, there are additional parking spaces scattered along the road.

Comfortable clothing and a mindset for adventure are a good start. Remember, Happitat is about challenging your physical and mental limits, so preparing yourself to confront your fears and embrace the thrill is an essential part of the journey.

Comfort is key for an enjoyable adventure. We recommend clothing that is suited to the weather and that allows for a full range of motion. Closed-toe shoes with good grip are essential. In colder weather, layers are a good idea as you will warm up as you climb.

Should the weather turn unwelcoming and unfit for climbing, we'll notify you in advance based on our weather planning forecasts. In such circumstances, we'll gladly reissue your tickets for a more weather-friendly day.

Absolutely! We understand that adventure builds up an appetite and thirst. At Happitat, we offer a variety of refreshments to energise you for your journey or help you recharge afterward. You can start your day with a cup of freshly brewed barista coffee, hydrate with our healthy drinks, along with a selection of other thirst-quenching beverages. We also provide a small selection of snacks perfect for a quick boost.

In addition to these, free water fill-up stations are available, ensuring you stay well-hydrated during your adventure.

For a more substantial meal, you're invited to visit the Binna Burra lodge's charming Tea House nearby. With a warm kitchen serving a range of nourishing meals, it's the perfect spot to satisfy your hunger after an exhilarating day at Happitat.

Yes, restrooms are available in Bellbird Clearing before you start your adventure. 

Please note there are no restrooms available on the trails or cliff sides.

Our tours are guided by session times and to avoid disappointment we highly recommend booking in advance.

At Happitat, we understand that circumstances can change. If sickness occurs, we will provide a refund upon receipt of a doctor's certificate. If you change your mind, we're happy to refund your ticket within 3 days of purchase, provided that the purchase was made more than 14 days in advance. For other cancellations, we are happy to reissue tickets for another suitable day.

Yes, absolutely! Happitat gift vouchers make an excellent gift for those who love adventure. They are available for purchase online or at our location.

Yes, we do! Happitat is a great place for team-building exercises, celebrations, and other group activities. Head to our Groups page for more info.

While fitness requirements vary depending on the adventure, having a basic level of physical fitness will help you enjoy the experience fully. For instance, if you can hike for three hours, you should be ready for most of our adventures. But remember, at Happitat, finding your 'happi' is not only about physical resilience but also mental strength. Prepare yourself for the thrill of hanging 200m off a cliff edge!

At Happitat, we believe in adventure for all ages. We recognize that age doesn't always equate to ability. In consideration of individual capabilities, we have implemented a height and weight restriction for our adventures rather than an age limit.

To ensure safety and comfort during our adventures, we do have a 120cm height and 130kg weight restriction in place.

Absolutely! We encourage you to capture and document your Happitat adventure to relive those heart-pounding moments. For your safety, we recommend using hands-free or helmet-mounted cameras, allowing you to focus on your climb while recording your experience.

However, please be aware that the use of your mobile device is at your own risk, and Happitat cannot be held responsible for any damage or loss of personal items during your adventure.

Exciting news – if you prefer not to worry about equipment, we offer GoPro rentals! Now you can decide when and what to film with the convenience of a high-quality camera. Whether you choose to use your own device or take advantage of our GoPro rentals, get ready to strike a pose against the backdrop of the cliff or mid-air, capturing those breathtaking moments during pauses at stunning views or whenever you feel inspired. Memories you'll cherish for a lifetime.

Happitat provides all the necessary equipment for your adventure. For your utmost comfort, we suggest you wear closed-in activity shoes with good grip and non-restrictive clothing appropriate for the weather conditions.

Besides your spirit of adventure, all you need is appropriate clothing and footwear. We provide all safety and adventure gear. However, bringing a hat, that can be worn under a helmet, ie. a cap or bucket hat, sunscreen, and water bottle would be advisable for your comfort.

For safety reasons, we require all guests to use the equipment provided by Happitat. Our gear is world-class, carefully selected and maintained to ensure the highest safety standards.

We understand that you'll want to keep your belongings safe while enjoying your adventure. We provide a small number of secure lockers where you can store your personal items during your adventure at Happitat for a small fee. We do recommend however to not bring valuables to the park.

Absolutely! Prior to every adventure, our expert guides provide a comprehensive safety briefing and training session. Whether you're an adventure veteran or a first-timer, you'll have the confidence to embark on the journey safely.

At Happitat, safety is our top priority. Before you begin your adventure, our expert guides will provide comprehensive safety briefings and training on how to use the equipment. You'll have a chance to practice under their watchful eyes before heading off on your adventure.

Yes. Regardless of your experience level, all adventurers must participate in the safety briefing. This ensures that everyone is familiar with our equipment and safety procedures.

We strive to make Happitat accessible to everyone. However, due to the nature of our activities, some may not be suitable for all. Please contact us to discuss any specific needs or concerns, and we will do our best to accommodate you.

Happitat is designed to challenge your limits, and it's completely natural to feel scared. Our friendly and supportive guides are positioned throughout the park to support you when needed.

Safety is paramount at Happitat. Certain medical conditions may inhibit your participation in our adventures. These may include, but are not limited to, conditions affecting balance, physical strength, or cardiorespiratory function. If you have a medical condition or any health concerns, please consult with your doctor before booking.

We recommend that pregnant women do not participate in the activities at Happitat due to potential risks. However, the park itself has many beautiful areas to relax and take in the stunning views. We suggest that you consult with your doctor if you have any questions or concerns.

At Happitat, we believe that facing and overcoming fears is part of the adventure. Our experienced guides are trained to support and encourage you throughout your journey. However, if you have an extreme fear of heights, our adventures might be challenging.

In the interest of preserving the pristine environment and maintaining the health and safety of our guests and wildlife, smoking and vaping are not permitted anywhere in the park.

Your safety is our top priority. We have a thorough emergency response plan in place. Our guides are fully trained in first aid and emergency procedures, and there are clearly marked emergency exits throughout the park.