FAQ
General Information
How do I get to the Cliff Park?
We recommend allowing ample time for your journey to Happitat ahead of your session time. Follow the signs to Binna Burra. We have a dedicated Happitat carpark at 1696 Beechmont Rd, Beechmont. Once you've parked, our Happitat Shuttle Bus will take you the rest of the way, a further 10 minutes up the mountain.
Have your ticket ready to show the bus driver. You'll need this to board the bus and begin your adventure.
What parking is available?
We have a dedicated Happitat carpark at 1696 Beechmont Rd, Beechmont. Once you've parked, our Happitat Shuttle Bus will take you the rest of the way, a further 10 minutes up the mountain. Have your ticket ready to show the bus driver. You'll need this to board the bus and begin your adventure.
How do I prepare?
We suggest comfortable active / hiking style clothing and a mindset for adventure are a good start. Remember, Happitat is about challenging your physical and mental limits, so preparing yourself to confront your fears and embrace the thrill is an essential part of the journey.
What should I wear?
Comfort is key for an enjoyable adventure. We recommend clothing that is suited to the weather and that allows for a full range of motion. Closed-toe shoes with good grip are essential. In colder weather, layers are a good idea as you will warm up as you climb.
What happens in bad weather?
Should the weather turn unwelcoming and unfit for climbing, we'll notify you in advance based on our weather planning forecasts. In such circumstances, we'll gladly reissue your tickets for a more weather-friendly day.
Are there food and beverage options available?
Absolutely! The Little Walden Cafe will be open. We understand that adventure builds up an appetite and thirst. At Happitat, we offer a variety of refreshments to energise you for your journey or help you recharge afterward. You can start your day with a cup of freshly brewed barista coffee, hydrate with our healthy drinks, along with a selection of other thirst-quenching beverages. We also provide a small selection of toasties, Asai bowls and snacks perfect for a quick boost.
In addition to these, free water fill-up stations are available, ensuring you stay well-hydrated during your adventure.
For a more substantial meal, you're invited to visit the Binna Burra lodge's charming Tea House nearby. With a warm kitchen serving a range of nourishing meals, it's the perfect spot to satisfy your hunger after an exhilarating day at Happitat.
Are there restrooms available?
Yes, there are restrooms available in Happitat, and they need to be seen to be believed.
Please note there are no restrooms available on the trails or cliff sides. So please keep that in mind before setting off on your adventure.
Tickets and refunds
Do I need to book in advance?
Our tours are guided by session times and to avoid disappointment we highly recommend booking in advance.
What is Happitat's refund and cancellation policy?
At Happitat, we understand that circumstances can change and the weather can be unpredictable. Click here for all the details.
Can I get a gift voucher?
Yes, absolutely! Happitat gift vouchers make an excellent gift for those who love adventure. They are available for purchase online or at our location.
Do you offer group bookings or corporate packages?
Yes, we do! Happitat is a great place for team-building exercises, celebrations, and other group activities. Head to our Groups page for more info.
Adventure Requirements
How physically demanding are each of the adventures?
While fitness requirements vary depending on the adventure, having a basic level of physical fitness will help you enjoy the experience fully. For instance, if you can hike for three hours, you should be ready for most of our adventures. But remember, at Happitat, finding your 'happi' is not only about physical resilience but also mental strength. Prepare yourself for the thrill of hanging 200m off a cliff edge!
What age limits do the different adventures have?
At Happitat, we believe in adventure for all ages. We recognize that age doesn't always equate to ability. In consideration of individual capabilities, we have implemented a height and weight restriction for our adventures rather than an age limit. We do require children 12 years and under to be accompanied by a parent or guardian.
Are there height/weight requirements or maximums?
To ensure safety and comfort during our adventures, we do have a 120cm height and 120kg weight restriction in place.
Can I take photos or videos during my adventure?
Guests are welcome to take personal photos around Happitat Adventure Park to capture the beauty and excitement of their visit. Snap away and share your adventure—just remember, it’s at your own risk.
For safety reasons, we do not encourage the use of phones, cameras, or other devices on the cliff face or during high-adrenaline activities. We will not be held responsible for any damage, loss, or injury resulting from device use in these areas, and we are unable to retrieve dropped items.
To ensure you don’t miss a moment, Happitat has two professional roaming photographers capturing incredible shots throughout the park. These high-quality images will be available for viewing and purchase at the end of the day—for a small fee—so you can download stunning visual memory of your experience.
What equipment do I need?
Happitat provides all the necessary equipment for your adventure. For your utmost comfort, we suggest you wear closed-in activity shoes with good grip and non-restrictive clothing appropriate for the weather conditions.
Is there any special gear I should bring?
Besides your spirit of adventure, all you need is appropriate clothing and footwear. We provide all safety and adventure gear. However, bringing a hat, that can be worn under a helmet, ie. a cap or bucket hat, sunscreen, and water bottle would be advisable for your comfort.
Can I bring my own climbing gear?
For safety reasons, we require all guests to use the equipment provided by Happitat. Our gear is world-class, carefully selected and maintained to ensure the highest safety standards.
Where can I put my belongings while climbing?
We understand that you'll want to keep your belongings safe while enjoying your adventure. We provide a small number of secure lockers where you can store your personal items during your adventure at Happitat. We do recommend however not to bring valuables to the park.
Adventure Requirements
How physically demanding are each of the adventures?
While fitness requirements vary depending on the adventure, having a basic level of physical fitness will help you enjoy the experience fully. For instance, if you can hike for three hours, you should be ready for most of our adventures. But remember, at Happitat, finding your 'happi' is not only about physical resilience but also mental strength. Prepare yourself for the thrill of hanging 200m off a cliff edge!
What age limits do the different adventures have?
At Happitat, we believe in adventure for all ages. We recognize that age doesn't always equate to ability. In consideration of individual capabilities, we have implemented a height and weight restriction for our adventures rather than an age limit. We do require children 12 years and under to be accompanied by a parent or guardian.
Are there height/weight requirements or maximums?
To ensure safety and comfort during our adventures, we do have a 120cm height and 120kg weight restriction in place.
Can I take photos or videos during my adventure?
Guests are welcome to take personal photos around Happitat Adventure Park to capture the beauty and excitement of their visit. Snap away and share your adventure—just remember, it’s at your own risk.
For safety reasons, we do not encourage the use of phones, cameras, or other devices on the cliff face or during high-adrenaline activities. We will not be held responsible for any damage, loss, or injury resulting from device use in these areas, and we are unable to retrieve dropped items.
To ensure you don’t miss a moment, Happitat has two professional roaming photographers capturing incredible shots throughout the park. These high-quality images will be available for viewing and purchase at the end of the day—for a small fee—so you can download a stunning visual memory of your experience.
What equipment do I need?
Happitat provides all the necessary equipment for your adventure. For your utmost comfort, we suggest you wear closed-in activity shoes with good grip and non-restrictive clothing appropriate for the weather conditions.
Is there any special gear I should bring?
Besides your spirit of adventure, all you need is appropriate clothing and footwear. We provide all safety and adventure gear. However, bringing a hat, that can be worn under a helmet, ie. a cap or bucket hat, sunscreen, and water bottle would be advisable for your comfort.
Can I bring my own climbing gear?
For safety reasons, we require all guests to use the equipment provided by Happitat. Our gear is world-class, carefully selected and maintained to ensure the highest safety standards.
Where can I put my belongings while climbing?
We understand that you'll want to keep your belongings safe while enjoying your adventure. We provide a small number of secure lockers where you can store your personal items during your adventure at Happitat for a small fee. We do recommend however to not bring valuables to the park.
Wildlife and Environment
What kind of wildlife might I encounter?
Happitat is surrounded by Lamington National Park which is home to a plethora of beautiful wildlife, from colorful bird species and local Koalas to unique reptiles. While we encourage you to enjoy their presence, we also remind you to respect their natural habitat, do not feed or touch them and maintain a safe distance, for their safety and yours.
Is there a best time of year to visit Happitat?
Every season offers a unique experience at Happitat. The summer brings warm, lush greenery while the winter reveals dew-kissed foliage and crisp air. Our adventures are designed to be enjoyed year-round, so the best time to visit is truly up to your personal preference.
Can I bring my pet?
While we love animals, for safety reasons and to maintain the integrity of the park's natural wildlife, pets are not allowed in the park. We ask for your understanding.
If you have additional questions, please contact us. Our team is ready to assist you in making your Happitat experience unforgettable.
