privacy policy
Happitat Adventure Park (“Happitat”) is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose, and protect your personal information when you interact with us—whether online, on-site, or through our services.
What We Collect
We may collect personal information including, but not limited to:
- Your name, email address, phone number
- Booking details and activity preferences
- Payment information (processed securely via third-party providers)
- Consent for photography and media use
- Website usage data (e.g. IP address, browser type, device info)
How We Use Your Information
We use your personal information to:
- Process bookings and payments (via a third party, Happitat does not hold any payment details)
- Communicate updates, confirmations, and safety information
- Deliver personalised services and experiences
- Share photography (with consent) from your visit
- Improve our website and visitor experience
- Send marketing communications (only if you opt-in)
Photography & Media
During your visit, our professional photographers may capture images of guests and the precinct. These may be used for promotional purposes across digital and print platforms. You will have the opportunity to opt out or request removal of any identifiable images.
Disclosure of Information
We do not sell or rent your personal information. We may share your data with trusted third-party providers (e.g. booking systems, payment processors) solely for operational purposes. These providers are required to comply with privacy and data protection standards.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our systems are regularly reviewed and updated to maintain security.
Access & Correction
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Withdraw consent for marketing communications
- Opt out of photography or media use
To make a request, please contact us at: findhappi@happitat.com.au
Cookies & Website Analytics
Our website may use cookies and third-party analytics tools to improve functionality and user experience. These tools may collect non-identifiable data such as browsing behaviour and device type. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at findhappi@happitat.com.au:
